Terms of service

Despatch:  We aim to despatch orders same or next day - although personal engraving can add 3-5 days. We use a Royal Mail 24 Hour delivery service in the UK and Business Priority Airmail for International orders with (in normal times!) a target delivery of 3-5 business days in Europe and 5-7 business days for the rest of the world. But you should expect some delays to these delivery times as the mail and courier services adapt to the COVID-19 impacts.

If you would prefer we use an express courier service such as FedEx or TNT then please contact us for a quotation as this will really speed up deliveries to New Zealand and Australia in particular.  It usually costs an additional £15 to £20.

Is it a Gift?  Please just let us know when placing the order - we will not include the receipt and can add a gift message for you.

We are a UK-based company but you can order on our web-site from any country worldwide

Currency options: Goods are priced in GB Pounds (Sterling). But you can choose to see the cost of goods and pay using Sterling (GBP),  US Dollars (USD), Canadian Dollars (CAD), Australian Dollars (AUD). New Zealand Dollars (NZD) or Euros (EUR) - look for the GBP abbreviation on the top right of the screen above the Cart and click the little arrow beside it to reveal and then choose your preferred currency.  You can then complete your order in a number of ways: